In 2010, I moved to Milan. I had already been to Italy several times but always as a tourist or within my family. During one year, I stayed with Erasmus people and observed the Italians from the outside. When I finished school, I started hanging out with Italians and even moved in with one. I suddenly discover another world… I changed from the icy girl that could not stand “the Italian noisy/maccho behaviour” to the girl actually enjoying everyday their "bizarreries". I decided that I should share my experience with non Italians.
This is how it starts….
NB: I would like to mention that even if sometimes I’m a bit sharp and sarcastic, it’s more a way of emphasizing how I ve been surprised by the difference of culture. Being not Italian, you will probably always be in a cultural learning process; but the only thing that I know, now that I'm back to France, each time I hear some Italians speaking, I think it's like singing and that they're performing a show, the show of living, which makes me immediately smile...
Thursday, December 8, 2011
Food I'll miss the most: PIZZA
Evening metro
Wednesday, November 23, 2011
Leaving Italy: merchandising and design...
I’ve been trying to figure out why even the smallest shop in Milan is cool. OK, I understand it’s a bigger town than the one where I’ve been raised, though I like thinking that Italians are different and can't consider experimenting a place without design, that it's part of their culture. When you know as well, that you have more architects in Italy than in the rest of Europe, you ‘re in a way increasing the proportion of having the right "connections" to setup your place or to have out of the box/cool ideas….
It's about watching and observing.In an era, where we promote the 5 senses experience and eco sustainable design, eating or shopping in a surprising and enjoyable place, is enhancing your customer experience. You may be conscious of it or not, but even if don’t pay attention to it, no need to be a design expert to feel the wellness associated. That is what is transforming any customer experience into a nice one...
Calder style using small tables at Cassina |
Tuesday, November 22, 2011
Coffee at the counter...
Monday, November 21, 2011
Leaving Italy: one of those morning moments...
Wednesday, November 16, 2011
Milano Cimitero Monumentale
Thursday, November 10, 2011
A DOG LIFE
Thursday, October 27, 2011
The art of parking your car and bringing you back home.
Sunday, October 9, 2011
Economy: Credit card, Scontrino, Pizzo and workforce system
Thursday, October 6, 2011
It’s not about being controversial but being skeptical... My Excelsior experience or how both my rational and emotional sides tell me it’s all wrong.
In fact, at the day of today I'm still skeptical...
But let’s talk about the overall environment. When I entered there I had great hope, first because I entered from the wrong side, so I didn’t have all the lightings, nope, I just had a nice windowshop display and all the inside was hidden, like to create an effect of surprise, or setting the idea that the place is chic.
After trying to understand what was the customer flow, funny I experimented the same last year when they opened the museum of novecento, the place was awesome architecture but a "shit" in term of circulation, anyway, I finally found my way up.
I remember as well when I received a fb notification from Skitsch saying they have been chosen as official furniture vendor, I was really curious… Well, I would not like to be showoff but let’s say that I don’t understand why everybody keeps rejecting my job position in Merchandising… Skitsch merchandising was simply shit, I mean we’re 21st century, merchandising became a piece of art for luxury or trendy brands, just think about Louis Vuitton shop windows or Diesel ones. Here there was the chair of Jean Marie Massaud standing there alone, and some products put random. A bit further, they were 2 luggages on the ground, ready to fall, I’m not sure if it was decoration though…
Going downstairs is a problem as well, no indications, it’s kind of funny that for a place like Coin or Rinascente you give no indications how to move. You don’t invest in such a big structure if you can’t have people buying easily.
In brief, I really have mixed feeling. Did they want to develop a new type of shop and I’m not ready yet ? Were they missing time before the aperture? In any case, according to me, this is completely wrong: the place hasn’t been thought for customers, both in term of circulation flow and customer experience; no doubt the turnaround will be done thanks to ground floor.
The same day I've been there, I’ve been to rinascente, and even if it’s a different environment, the merchandising of the prêt à porter level was much better, above all you don’t have the feeling of being in a tunnel that you want to escape asap whereas it’s impossible to find an exit.
Really really nice.
Each time I discover such places in Milan it’s simply makes my day…
The night call or the art of being “mammoni”
Wednesday, September 28, 2011
Food: the AOC Pasta
Tuesday, September 27, 2011
My daily cultural shock
Saturday, September 17, 2011
People : the Italian male (the once over look & the Ciao Bella)
Wednesday, September 14, 2011
PEOPLE: the italian male (metrosexual or... freak ?)
Sunday, September 11, 2011
PEOPLE: the Italian male stereotype
Advertising campaign from Sisley during Berlusconi scandal |